University Art guarantees 100% secure ordering for all of our customers.
Shipping Rates & Guidelines:
Please note: we do not ship to PO Boxes.
Your order to a physical address within the 48 contiguous states will typically be shipped via UPS ground and will shipped in 1-5 days of the order date.
Please note: some items may require an additional charge due to size or weight(examples: large canvas and boards,gallons of paint and other heavy items).
Freight Service are required for certain items(ie: easels drafting tables and large canvas). The shipping fees for those items are different and will be emailed to you before order is complete.
Return Policy: University Art is unable to process a web order return at any of its retail store locations. Shipping cost will not be refunded. After receiving authorization, include a copy of your receipt and a note with the reason for the return. Merchandise returned as result of a customer order errors will be subject to a 15% or a Minimum $5.00 restocking charge. Credits will be issued within 5 to 7 business days after all merchandise has been received in warehouse.
Damage due to UPS or other Shipping company handling must be handled through them directly. Returns are not availble on portfolios, projectors or products thave been used and not in their original packaging. Contact us at UA.firstname.lastname@example.org for further assistants.