University Art guarantees 100% secure ordering for all of our customers.
Shipping Rates & Guidelines:
UPS Ground
Please note: we do not ship to PO Boxes.
Your order to a physical address within the 48 contiguous states will typically be shipped via UPS ground and will shipped in 1-4 days of the order date.
Please note: some items may require an additional charge due to size or weight(examples: large canvas and boards,gallons of paint and other heavy items).
Freight Service are required for certain items(ie: easels drafting tables and large canvas). The shipping fees for those items are different and will be emailed to you before order is complete.
Return Policy: Please call or email us to authorize all returns. Shipping costs will not be refunded. Returns are Not available on portfolios or projectors. You may upgrade your purchase on those items but refunds are not available. After receiving authorization, include a copy of your receipt and a note with the reason for the return. Merchandise returned as result of a customer order error will be suject to a 15% restocking charge.
All web orders must be processed through UA web site. University Art is unable to process a web order return at one of its retail store locations.
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